Frequently Asked Questions
Everything you need to know about shopping with Arka.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How can I return an item?
Arka offers a 30-day return policy. Simply visit our returns portal, enter your order number, and print your prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking link to monitor your package's progress.
Do you offer international shipping?
Currently, Arka ships to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination country.
Are your products covered by a warranty?
All Arka products come with a standard 12-month manufacturer warranty against defects to ensure you receive the highest quality goods.